FAQ

Good questions

Everything first-timers usually ask before they sit in the chair. Anything else — send us a message on the contact page.

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Do I need to book, or can I walk in?

Both work. Walk-ins are welcome whenever a chair is free, but bookings always jump the queue — so if you're on a schedule, book ahead.

How long does a haircut take?

A signature cut runs about 45 minutes, a skin fade about 50. Beard trims take 30 minutes, and a hot-towel shave about 50. The Full Works is a 90-minute appointment.

What if I don't know what style I want?

That's normal — most first-timers don't. Your barber will consult before cutting, look at your hair type and head shape, and suggest styles that suit you. Bringing a photo helps, but it's not required.

Do you cut kids' hair?

Yes — kids under 12 are welcome, and Leo is our go-to for first haircuts. Book a Kids Cut and mention it's their first visit so we can take extra time.

What is the 7-day tidy-up?

If your cut needs a tweak within 7 days — a neckline clean-up or a small fix — come back and we'll sort it free of charge. It applies to haircuts only.

Can I request a specific barber?

Absolutely. Choose Marcus, Dev, or Leo when you book. If your barber is away that day, we'll offer the next available chair or another time.

Do you offer grey blending or colour?

Yes. Grey blending gives a subtle, natural camouflage, and full colour is available too. Both include a consultation and a patch test on your first visit.

What if I'm running late?

We'll hold your chair for 10 minutes. After that we may need to shorten the service or rebook, so please let us know if you're delayed.

Do you sell products?

Yes — beard oils, pomades, and styling products we use in the shop are available to take home. Your barber can recommend what suits your hair.

Are prices on the site final?

Prices shown are samples for this demo site. Your barber confirms the price before starting, so there are no surprises at the till.

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